MHA — Healthcare Technology & Business Strategy Leader
Driving measurable outcomes at the intersection of healthcare operations, technology strategy, and data analytics. Currently shaping the future of ambulatory care at athenahealth.
I am an experienced healthcare leader with cross-functional proficiency in hospital operations, technology strategy, and data analytics. My career spans leading health systems and healthcare technology companies — from driving financial performance and clinical efficiency at Emory Healthcare to shaping solution design at athenahealth, one of the nation's leading ambulatory care platforms.
Recognised as a thought leader and consummate professional, I influence stakeholders at every level — from frontline staff to C-suite executives — translating complex operational challenges into clear, executable strategies. Whether advising health systems on technology vendor decisions, restructuring billing operations, or developing international leadership programmes, I bring rigorous analytical thinking and a deep commitment to improving patient outcomes and financial performance.
Based in Mount Pleasant, South Carolina.
Shaping solution design at one of the nation's leading ambulatory care platforms, partnering with health systems to optimise clinical and operational workflows. Recruiting and building high-performing solution design teams across the US under senior leadership.
Served as a key strategic leader working directly with the CEO of Emory Healthcare, driving cross-functional initiatives across Patient Financial Services, surgical operations, and business development. Played an integral role in a major health system restructure that delivered a 13% increase in net income, while simultaneously leading an OR scheduling programme that improved case-time accuracy by 37%. Coordinated an international CEO training programme for Peking University Health Science Center.
Led cross-functional initiatives as part of a major Emory Healthcare restructure, collaborating with Patient Financial Services and senior leadership to overhaul billing operations, patient satisfaction processes, and strategic business development programmes.
Designed and implemented a data-driven programme to improve the accuracy of operating room case-time scheduling, reducing waste, improving clinical throughput, and enhancing surgeon and staff satisfaction across the health system.
Coordinated and delivered an executive leadership training programme for senior healthcare leaders at Peking University Health Science Center, sharing best practices in hospital operations, business strategy, and healthcare systems management.
Interested in collaborating, speaking engagements, or exploring how strategic healthcare technology can drive better outcomes? I'd love to hear from you.